Privacy Policy

NexGen Cellular Peptide

Privacy Policy

Effective Date: May 1, 2026  |  Last Updated: May 12, 2026

 

NexGen Cellular Peptide, LLC ('NexGen,' 'we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, enroll in our subscription program, or communicate with us via phone, email, or text message.

 

By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree to the terms of this Policy, please do not use our website.

 

1. Information We Collect

1.1 Personal Information You Provide

When you interact with NexGen — by placing an order, enrolling in our subscription program, contacting us, or opting in to communications — we may collect the following personal information:

• Full name

• Email address

• Phone number (including mobile number for SMS communications)

• Billing and shipping address

• Payment information (processed securely by our PCI-compliant payment processor; NexGen does not store full card numbers)

• Order and subscription history

• Communications you send us (emails, support requests, etc.)

 

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical and usage information, including:

• IP address and approximate geographic location

• Browser type and version

• Operating system

• Referring URLs and pages visited

• Date and time of your visit

• Device identifiers and session data

 

This information is collected using cookies, web beacons, pixels, and similar tracking technologies. See Section 7 for more information on our use of cookies.

 

2. How We Use Your Information

NexGen uses the information we collect for the following purposes:

• Process and fulfill your orders and subscriptions.

• Communicate with you regarding your orders, shipments, and account activity.

• Send you SMS messages you have consented to receive (see Section 5).

• Send promotional communications where you have opted in (you may opt out at any time).

• Improve and personalize your experience on our website.

• Detect, investigate, and prevent fraud, unauthorized activity, and security threats.

• Comply with applicable legal obligations and enforce our Terms of Service.

• Conduct internal research and analytics to improve our products and services.

 

3. Legal Basis for Processing (For EEA/UK Residents)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

• Contract Performance: Processing necessary to fulfill your order or subscription.

• Legitimate Interests: Fraud prevention, security, and improving our services, where these interests are not overridden by your rights.

• Consent: For marketing communications and SMS messages, where you have provided explicit opt-in consent.

• Legal Obligation: Where processing is required by applicable law.

 

4. Information Sharing & Disclosure

NexGen does not sell, rent, or trade your personal information to third parties. We do not share your SMS opt-in data, phone number, or text messaging consent with any third party for marketing or promotional purposes. We may share your information in limited circumstances:

 

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

• Payment processors (for secure transaction handling)

• Shipping and fulfillment partners

• SMS and email communication platforms (for delivering messages you've consented to receive)

• Analytics and marketing technology providers

• Customer support platforms

 

These providers are contractually obligated to use your information only to perform services on our behalf and in accordance with this Privacy Policy.

 

4.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, safety, or property of NexGen, our customers, or the public.

 

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent website notice if your information becomes subject to a materially different privacy policy.

 

5. SMS Text Message Communications

By providing your mobile phone number and opting in to receive SMS communications, you consent to receive text messages from NexGen Cellular Peptide regarding your orders, subscription status, product updates, and promotional offers. Message and data rates may apply. Message frequency varies.

 

5.1 Opt-In

You may opt in to SMS communications by providing your phone number and checking the applicable consent box at checkout, account registration, or via a web form on our website. You are not required to consent to SMS communications to make a purchase.

 

5.2 Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message from us. You may also opt out by contacting us at legal@nexgenpeptide.com. After opting out, you will receive a single confirmation message. Opting out does not affect order-related transactional messages, which we may still send.

 

5.3 Data Protection

No mobile information, including SMS opt-in data and consent, will be shared with third parties or affiliates for marketing, promotional, or any other purposes. SMS opt-in consent is not transferable to any other entity.

 

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

 

Order records and transaction data are generally retained for a minimum of seven (7) years to comply with applicable financial and regulatory requirements.

 

7. Cookies & Tracking Technologies

NexGen uses cookies and similar tracking technologies (pixels, web beacons, local storage) to enhance your browsing experience, analyze website traffic, and support marketing efforts. Categories of cookies we use include:

• Essential Cookies: Necessary for the website to function properly (e.g., shopping cart, session management).

• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).

• Marketing & Advertising Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

 

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality. If you are in a jurisdiction that requires cookie consent (e.g., EU/EEA), a consent banner will appear on your first visit.

 

8. Data Security

NexGen implements commercially reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls, and periodic security reviews.

 

No method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights or freedoms, we will notify you in accordance with applicable law.

 

9. Your Rights & Choices

9.1 Access, Correction & Deletion

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, please contact us at legal@nexgenpeptide.com. We will respond to your request within 30 days (or as required by applicable law).

 

9.2 Marketing Opt-Out

You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in any marketing email or contacting us directly. Opting out of marketing communications does not affect transactional or service-related messages.

 

9.3 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your personal information, the right to correct inaccurate personal information, and the right to opt out of the sale or sharing of personal information. NexGen does not sell or share your personal information for cross-context behavioral advertising. To submit a CCPA request, contact us at legal@nexgenpeptide.com.

 

9.4 EEA/UK Residents (GDPR)

If you are located in the EEA or UK, you have the right to access, rectify, erase, restrict processing, or object to our processing of your personal data, as well as the right to data portability. You also have the right to lodge a complaint with your local data protection authority. To exercise these rights, contact us at legal@nexgenpeptide.com.

 

10. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a minor, we will take prompt steps to delete such information. If you believe we have collected information from a minor, please contact us immediately at legal@nexgenpeptide.com.

 

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. NexGen is not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

 

12. International Data Transfers

NexGen is based in the United States. If you access our website or services from outside the United States, your information may be transferred to, stored, or processed in the U.S. or other jurisdictions that may have different data protection laws than your country of residence. By using our services, you consent to such transfers. Where required by law, we apply appropriate safeguards for international data transfers.

 

13. Changes to This Privacy Policy

NexGen may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any changes on this page with an updated "Last Updated" date. For material changes, we will provide more prominent notice (such as an email notification). Your continued use of our website after changes are posted constitutes your acceptance of the updated Policy.

 

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 

1776 South Main Street, SLC, UT 84115

Phone: 801-528-9921

Email: support@nexgencellularpeptide.com

Website: www.nexgencellularpeptide.com

Privacy Policy URL: www.nexgenpeptide.com/privacy-policy